Returns, Exchange & Cancellation

At Indore Camera Hub, we maintain a strict policy regarding returns and cancellations.

We do not accept:

• Order cancellations after payment.
• Product exchanges.
• Returns for change of mind.
• Refund requests after successful payment.

Returns are accepted only if:

• The product received is defective.
• The wrong product has been delivered.
• The product has a manufacturing defect.

Customers must notify us within 48 hours of delivery with photographs or videos supporting the issue.

Returns Will Not Be Accepted For

Returns will not be accepted in the following situations:

• Products with the manufacturer's seal opened unless the product is defective.
• Physical damage caused after delivery.
• Damage caused by incorrect usage.
• Damage due to voltage fluctuations or improper power supply.
• Products showing signs of misuse or tampering.
• Missing accessories, manuals, packaging, or warranty cards.

Note: If we are unable to arrange a pickup due to unforeseen circumstances, you may be required to ship the product to our service facility. The shipping charges incurred will be reimbursed after the product is received and verified.

Wrong or Defective Products

If you receive a defective, damaged, or incorrect product, please contact us immediately.

• Phone: 8878687866, 9131713800
• Email: indorecamerahub3@gmail.com

Our support team will assist you with the verification and resolution process as quickly as possible.

Transit Damage

If your order is damaged during transit or delivered in a damaged condition:

1. Contact us within 48 hours of delivery.
2. Share photographs or an unboxing video.
3. Once verified, we will arrange a replacement at no additional cost.

Refund Policy

Refunds are applicable only if:

• A paid order cannot be fulfilled.
• A replacement product is unavailable.
• The order is cancelled by Indore Camera Hub.

Approved refunds will be processed to the original payment method within 5–7 business days.

Shipping charges, if any, are non-refundable.

Customer Support

For return, replacement, or refund assistance, please contact:

Our customer support team will assist you during business hours and guide you through the return or replacement process.